This section covers service subscription and unsubscription details.
Use our Contact Us form to send us specific questions.

  • How am I charged for the service?

    Subscription charges will be deducted directly from your prepaid mobile balance or will reflect in your monthly post-paid bill. The service charge is monthly, and you will receive an SMS notification once the transaction is processed.

  • How can I check and manage my subscriptions?

    There are a few options to unsubscribe from the service:

  • I received a confirmation SMS that I was charged but I cannot access the service.

    Give the system a few minutes to process your request

  • Can I change the mobile number in my account?

    At the moment this is not possible.